Art Doku Halı

We offer free shipping on all domestic and international deliveries. Your order will be delivered safely to your address.

Yes, we offer free international shipping and deliver your orders directly to your address.

After opening and trying the rug, you can return or exchange it within 14 days with free shipping , provided it is undamaged .

Products returned from abroad must be returned after contacting us. Returns made without prior contact will incur costs and taxes borne by the customer.

All our products come with a 2-year warranty. We continue to provide support to our customers even after the warranty period ends.

You can make your payments securely using credit cards and bank transfers.

Yes, we have a 6-story store located at Şerifali Mahallesi, Necip Fazıl Bulvarı, Edep Sk. No:60 . You can visit our showroom to view all the products on our website.

Of course, you can comfortably and safely use underfloor heating in your home for many years without any problems.

The materials used in the production of each of our rugs are listed in the product descriptions. Because the materials used in our rugs are natural, they generally do not cause allergies. However, if you have a sensitivity or allergy to certain materials, we recommend carefully reviewing the product ingredients before purchasing.

Orders within Türkiye are shipped the same day, and international orders are shipped within a maximum of 2 business days. Your tracking number will be shared with you via email and mobile phone.

Yes, we do wholesale and corporate deals.

Hand-woven carpets are heavier and more durable than machine-made carpets due to the natural yarns used and the high weaving density. Therefore, our carpets generally don't slip and stay more firmly in place on the floor.

Specific care and cleaning instructions for each of our products can be found on the product pages. You can find personalized care and cleaning recommendations for your rug by reviewing the product page.

Unfortunately, we do not offer cash on delivery.